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Mystery Hotel Budapest, Hungary: good new hotel

Mystery Hotel Budapest

Taking advantage of the long weekend in October 2021, we unexpectedly traveled to Budapest, Hungary. I will tell you how we got there later, but for now I will introduce you to the new hotels in Budapest.

We were in Budapest 2 times and both times stayed at the Corinthia Hotel Budapest, but looking at it now, I realized that the best times of this hotel are clearly behind, which means I had to find something new and unusual.

This is how the Mystery Hotel Budapest turned out to be thefirst in my list. I booked a hotel stay on its website, in a superior king room. As a result, they made us a pleasant surprise and settled in a room of a higher category – mystery king with a balcony.

The room is 30 m2, but for some reason it seemed quite small, perhaps because of its layout. There is a toilet outside the door at the entrance, but further there is an open area of the washbasin and shower, where there is very little space and is not very convenient. And then there is a sleeping area with shelves and storage space. Here you need to take care of your head, as the corners of the shelves are very sharp.

Mystery Hotel Budapest

Mystery Hotel Budapest

Кровать отличная: очень удобный матрас, хорошее постельное белье, есть выбор подушек. Все новое, приятное и удобное. Спалось прекрасно. Шторы делают полную темноту.

Mystery Hotel Budapest

Mystery Hotel Budapest

The bed is great: very comfortable mattress, good linens, there is a choice of pillows. Everything is new, pleasant and comfortable. We slept well. The curtains make total darkness.

The room has an air conditioning system. There is also a great bathrobe and slippers. Everything around is green and joyful 🙂

I especially liked the phone and the cute fridge. There is free mineral water without gas, a coffee maker with capsules. There is no kettle, but you can ask for it in your room, like many other things.

Mystery Hotel Budapest

Mystery Hotel Budapest

Mystery Hotel Budapest

The balcony is small, but it is possible to sit there. True, there will not be a special look, as it goes to the roof deck, where the bar is open during the summer and the main party takes place. I don’t know how convenient such a neighborhood with the bar will be during its opening.

Mystery Hotel Budapest

Mystery Hotel Budapest

The shower is adequate in size, the water pressure even on the 7th floor was good. Molton Brown cosmetics are there. The internet works everywhere and has a good speed.

Mystery Hotel Budapest

The room rate includes a buffet breakfast, access to the Secret SPA wellness area and gym.

Breakfasts are held in a large, but rather dark room, the tables are very close to each other, which made us a little stressed during the pandemic time. And yes, by the way, about that. Anyone in the hotel takes any security measures: neither the staff nor the guests of the hotel. It seemed to us very strange, especially considering the current realities.

Mystery Hotel Budapest

Mystery Hotel Budapest

There are not many choices for breakfast: there are cereals, milk, boiled eggs, egg scrambled eggs, bacon, several types of cold meats and cheese, some vegetables, from fruits there is only fruit salad and wax apples, different types of pastries. There is also freshly squeezed orange juice, a few more types of juice, sparkling wine, a coffee maker and hot drinks that can be ordered from the waiter.

Mystery Hotel Budapest

Mystery Hotel Budapest

Mystery Hotel Budapest

Mystery Hotel Budapest

At the same time, there is not a single type of porridge, and to our question, where is the porridge, the waiter made big eyes and pretended not to understand the question. One of the hotel guests even brought a bag of porridge with her and brewed it for herself at breakfast.

It seems to me that the hotel management needs to urgently take action and make the breakfast more extensive, corresponding to the level of the hotel, to start with adding a selection of fruits and oatmeal/porridge. After all, even comparing our breakfast with breakfast at a 4-star hotel in Budapest with my sister, it turned out that their breakfast was much better.

The restaurant is located somewhere in the middle of the building and, unfortunately, does not have any interesting look.

Well, now I will tell you about my favorite area in the hotel, the SPA area. For some reason, it is located near the hotel lobby and everyone who is spending time at the reception can consider you spending time in one bathing suit in the relaxation area  This is a very strange decision, this is the first time I see such a thing. The hotel should take measures and somehow darken the glass of the spa area or make the people inside it invisible.

The relaxation area has a small jacuzzi pool, a small but excellent sauna and steam room (the steam is good, but the seats are not heated). And there is also the recreation area with sun loungers. There are towels and water too.

Mystery Hotel Budapest

Mystery Hotel Budapest

Mystery Hotel Budapest

Mystery Hotel Budapest

Mystery Hotel Budapest

Mystery Hotel Budapest

I really liked the name of the SPA – Secret Garden, but it turned out that there is no garden there  At all  Instead of living plants, there are only artificial terrible plants, which are impossible to even look at, especially close. Of course, I understand everything: caring for a large garden is quite difficult, and the savings are big, but then you shouldn’t call this area a secret garden.

I suggest that the hotel management be sure to reconsider spa concept and make this wonderful place cozy, protected from prying eyes and beautiful for guests. A real garden in this area will lead to a million enthusiastic photos from the hotel guests 🙂

And a few words about the service. At the reception, and in the restaurant, and during cleaning of our room – everywhere the communication was pleasant, there were no problems. The staff is friendly. We had just one issue.

At the time of check-in, funds for accommodation and a small deposit were pre-authorized on my card. During the checkout, I asked to write off the funds from the blocked amount, which the receptionist did as he said. But the next day, they charged a new amount of money again, and the first blocked amount was not returned to me. I wrote to the hotel, where they told me that they were no longer blocking the funds, and that in 5 or more days the money would be returned to me (it all depends on the bank).

But in fact, it was the hotel that blocked the money for 12 days (according to the rules of the blocking system for any outlet/hotels), and did not charge the amount for the stay, as I asked, and after exactly 12 days the money was returned to my card. The bank does not hold these money anywhere. So be prepared to have a double amount on your card and do not be discouraged if the reception staff does not understand you and cannot charge money from the blocked amount.

Overall, it was a pleasant experience in a small new hotel and we were satisfied.

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